Return Policy
THANK YOU FOR YOUR PURCHASE ☺
Return/Exchange a Product:
RETURNS/EXCHANGES MUST BE MADE WITHIN 30 DAYS OF DELIVERY DATE
ALL DIGITAL PRODUCTS ARE INELIGIBLE FOR RETURNS/REFUNDS
If you purchased a physical product and you weren't completely satisfied with your purchase or for whatever reason, please send an email with your order # to info@bkolashclub.com within 30 days after receiving the product.
** In the email, there MUST be an order # and proof of damaged/can not be used product(s) **
In the event of a damaged/can not be used product, a refund will be processed.
In the event in which you no longer want the product, we will review your request and see if a refund is fit.
All Sales are FINAL:
All products (digital and physical) purchased during a promotional or sale period will be ineligible for refunds.
Lost or Stolen Items:
It is unfortunate that sometimes, our orders do get lost or stolen before it reaches you! In the event of this occurring, it is best to contact your local post office or UPS for further assistance. It is outside of our control once the order has been handed off to shipping couriers like USPS or UPS.
If you have any further issues or questions, feel free to send us an email: info@bkolashclub.com