Shipping Policy

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📦 Updated Shipping Policy for Australian Orders

At BKO, transparency and customer trust are everything to us — and we’ve recently made some important updates to ensure a smoother shipping experience for our Australian customers.

In the past, we offered flat-rate shipping options for international orders. However, due to ongoing changes with carriers like USPS, UPS, and DHL, we found that the actual shipping costs to Australia were often higher than our flat rates. This occasionally led to situations where we had to reach out and request additional payment after the order was placed — something we never want our customers to experience.

To avoid surprise charges and make the process more straightforward, we’ve now updated our checkout to show live carrier-calculated rates for all Australian orders. This means:

  • You’ll see the exact shipping cost at checkout, based directly on current rates from the carriers.

  • You’ll never be asked to pay additional shipping fees after placing your order.

  • 100% of the shipping cost goes directly to the carrier — BKO does not profit from shipping.

We appreciate your understanding and continued support, and we’re committed to making international orders as stress-free as possible.

Processing Time:

We understand how important fast shipping is! To make things clear, here’s how our order process works:

Order Processing Time is the time it takes for us to prepare your order before it’s handed over to the postal carrier. Please allow us 1-3 business days to process your order! This includes things like packing and quality checking your items. Products like tweezers are hand tested so bear with us as we ensure every product we ship out meets our quality criteria. If a product does not meet our quality requirements, it will take longer for us to arrange your order so keep this in mind.

Shipping Time is the time it takes for the postal carrier (e.g., USPS, FedEx, etc.) to deliver your package after it has been handed over to them. For example, if you select Express Shipping, the delivery time is based on the shipping carrier's schedule and does not include our processing time.

 

Within the USA:

After your order has been placed and processed...

Standard Shipping ($7.99): 2-5 business days

Express Shipping ($12.99): 1-3 business days

Priority Mail Express ($34.99): 1 business day

 

Outside of the USA:

FOR ALL CANADIAN ORDERS, PLEASE NOTE THERE ARE IMPORT FEES**

 

After your order has been placed and processed...

Standard Shipping ($22.99): 6-18 business days

Express Shipping ($39.99): 2-5 business days

 

If you have any further questions, feel free to email us at info@bkolashclub.com!